Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: alle EU-Mitgliedsländer und Schweiz, Liechtenstein.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:
We charge shipping costs on the basis of the shipping weight:

UPS Shipping Standard
Packages 0 kg to 1 kg - 5.90 ¤
Packages over 1 kg to 5 kg - 6.90 ¤

Packages over 5 kg to 10kg - ¤ 7.90
Packages over 10 kg to 25kg - 10,90 ¤
Packages over 25 kg to 50kg - 21,80 ¤
each additional started 25kg - additional 10,90 ¤

DHL-Shipping
Packages 0 kg to 1 kg - 5.99 ¤
Packages over 1 kg to 5 kg - 6.99 ¤
Packages over 5 kg to 15kg - 12,99 ¤

Over 15 kg shipping only with UPS

From a order value of 100.00 ¤ onwards, we deliver shipments free of cost with UPS (Online orders only)

Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
(Countries are listed according ISO-codes)

UPS shipping to BE, DK, FR, LU, NL, AT, CZ (Zone3)
Packages 0 kg to 1 kg - 12,90 ¤
Packages over 1 kg to 5 kg - 13,90 ¤
Packages over 5 kg to 10kg - 14,90 ¤
Packages over 10 kg to 25kg - 15,90 ¤
Packages over 25 kg to 50kg - 31,80 ¤
each additional started 25kg - additional 15,90 ¤

UPS shipping to PL, HR, SI, SK (Zone31)
Packages 0 kg to 5 kg - 13,90 ¤
Packages over 5 kg to 10kg - ¤ 20.90
Packages over 10 kg to 25kg - 29.90 ¤
Packages over 25 kg to 50kg - 59,80 ¤
each additional started 25kg - additionally 29.90 ¤

UPS shipping to FI, GB, IT, MC, SE (Zone4)
Packages 0 kg to 5 kg - 13,90 ¤
Packages over 5 kg to 10kg - ¤ 20.90
Packages over 10 kg to 25kg - 29.90 ¤
Packages over 25 kg to 50kg - 59,80 ¤
each additional started 25kg - additionally 29.90 ¤

UPS shipping to BG, EE, LV, LT, RO, HU (Zone41)
Packages 0 kg to 1 kg - 14,90 ¤
Packages over 1 kg to 5kg - 13,90 ¤
Packages over 5 kg to 10kg - ¤ 20.90
Packages over 10 kg to 25kg - 29.90 ¤
Packages over 25 kg to 50kg - 59,80 ¤
each additional started 25kg - additionally 29.90 ¤

UPS shipping to GR, IE, PT, ES (Zone5)
Packages 0 kg to 5 kg - 17,90 ¤
Packages over 5 kg to 10kg - ¤ 20.90
Packages over 10 kg to 25kg - 29.90 ¤
Packages over 25 kg to 50kg - 59,80 ¤
each additional started 25kg - additionally 29.90 ¤

UPS shipping to AD, LI, NO, SM, CH (Zone6)
Packages 0 kg to 5 kg - 17,90 ¤
Packages over 5 kg to 10kg - ¤ 20.90
Packages over 10 kg to 25kg - 29.90 ¤
Packages over 25 kg to 50kg - 59,80 ¤
each additional started 25kg - additionally 29.90 ¤

DHL shipping to
AD,LI,NO,CH,AT
Packages 0 kg to 1 kg - 14,99 ¤
Packages over 1 kg to 5 kg - 16.99 ¤
Packages over 5 kg to 15 kg - 21,99 ¤
Over 15 kg shipping only with UPS


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5 days, in case of foreign deliveries, within 7-14 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.


In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
Prepayment via electronic bank transfer
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus
Payment by invoice (via
PayPal Plus)
Payment via credit card (via
PayPal Plus)
Payment via direct debit (via
PayPal Plus)

In case of deliveries to a foreign country, you have the following payment options:

Prepayment via transfer
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus
Payment via credit card (via Paypal Plus)


Further details on payment
 

Payment by invoice is from the third order onwards.

The invoice amount is to be settled at the time of payment on invoice within 10 days.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Warranty
Garantie TCILEDON Lampen 5 Jahre Garantiemeanwell Garantie
Membership/code of conduct
FairCommerceZVEI EhrenkodexLITG Mitgliedschaft, Lichttechnische Gesellschaft
eCommerce Certificates
Händlerbund KäufersiegelEcommerce Europe TrustmarkHändlerbund Mitglied
Payment
Kreditkartenzahlung über Paypalpluspaypalplus-Zahlung kann allesPaypal ExpressZahlung VorkasseCash-Barzahlung
Shipping by
DHL-LabelUPS Label