Legal website operator identification:
Alternative dispute resolution:
The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under https://ec.europa.eu/odr.
We are willing, but not obligated, to enter into dispute resolution proceedings before the consumer arbitration board.
We are a member of the initiative „FairCommerce“ since 12.08.2015.
For more information, see: www.haendlerbund.de/faircommerce.